Last updated: June 2026
Aproch is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by our users.
This Privacy Policy explains how Aproch collects, uses, stores, protects, processes, and shares personal information when users access or use the Platform.
By accessing the Platform, creating an account, booking an Appointment, communicating with Aproch, or otherwise using the Platform, users acknowledge and consent to the practices described in this Privacy Policy.
Aproch may collect personal information voluntarily provided by Users, including but not limited to:
Identity Information
Contact Information
Appointment Information
Communication Information
Payment Information
Aproch does not intentionally store complete payment card details where payments are processed through third-party payment gateways.
When Users access the Platform, certain information may be collected automatically.
Device Information
Browser Information
Network Information
Cookies and Similar Technologies — Aproch may use cookies, session cookies, analytics tools, and tracking technologies to improve functionality, security, and user experience.
Usage Information
Personal information may be used to:
Information may be used to:
Information may be used to:
Information may be used to:
Information may be processed to:
Aproch may use information to:
Users may receive communications relating to:
Aproch may send reminders through:
Users may receive:
By providing contact information, Users consent to receiving:
Users expressly consent to receiving WhatsApp communications regarding:
Promotional communications may be delivered through:
Users may opt out of promotional communications at any time by following the unsubscribe instructions or contacting Aproch. Service-related communications may continue where necessary.
Information may be shared with Professionals where reasonably necessary to:
Payment-related information may be shared with authorized payment service providers for:
Aproch may engage third-party providers for:
Such providers may receive limited information necessary to perform their services.
Information may be disclosed where required by:
Where Aproch reasonably believes disclosure is necessary to prevent serious harm, protect safety, respond to emergencies, or comply with legal obligations, information may be disclosed to:
Personal information shall be retained only for as long as reasonably necessary to:
Retention periods may vary depending on the nature of the information.
Upon account closure, certain information may continue to be retained where necessary for:
Users may request deletion of personal information by contacting Aproch.
Deletion requests shall be reviewed and processed subject to:
Certain information may be retained where required by law.
Users may request access to personal information held by Aproch, subject to verification and applicable legal requirements.
Users may request correction or updating of inaccurate, incomplete, or outdated information.
Users may request deletion of eligible personal information in accordance with applicable laws and Platform policies.
Users may:
Certain essential service communications may remain mandatory.
Aproch may use industry-standard encryption and secure communication technologies to protect information during transmission and storage.
However, no method of transmission or storage can be guaranteed to be completely secure.
Access to personal information shall be restricted to authorized personnel, contractors, Professionals, and service providers who require access for legitimate operational purposes.
Aproch employs reasonable safeguards to prevent unauthorized access, disclosure, modification, or misuse of information.
Aproch may continuously monitor systems, networks, and services for:
Where appropriate, security incidents may be investigated and reported to relevant authorities.
Aproch reserves the right to amend or update this Privacy Policy at any time.
Updated versions shall become effective upon publication on the Platform.
Continued use of the Platform following publication constitutes acceptance of the revised Privacy Policy.
For privacy-related inquiries, data requests, complaints, or concerns, Users may contact:
See also our Refund & Cancellation Policy and Minor Safety Policy and Security Policy.
You may also reach us via our contact page.